Return/Exchange in 3 easy steps
Write to us at firstname.lastname@example.org or via our contact page with your order number and the product(s) you wish to return.
Ensure that the return items are unopened and unused*, and pack them securely* with your name and order number written on the package.
After receiving our confirmation that your products are returnable within 2-3 working days, ship your return items via a reliable shipping service that provides a tracking number. Please note that the cost of return shipping will be borne by you.
* The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened/used, you will not be entitled to a refund or replacement.