Ordering & Payment

Payment Methods

We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Paypal on ilovekatfood.com.

Canceling & Modifying Orders

Because your order is processed as soon as possible, we are unable to cancel or make changes to your order once it has been received. If you have any questions or concerns about your order, please email us at hello@ilovekatfood.com.

International Orders

We currently ship to the following countries: Austria, Australia, Belgium, France, Germany, Hong Kong, Indonesia, Japan, Malaysia, Netherlands, New Zealand, South Korea, Taiwan, Thailand, United Kingdom, United States, Vietnam

For shipments outside of Singapore, please note that any and all customs fees, taxes, tariffs or duties levied are the customer's responsibility.

If you have any questions or concerns about shipping, please email us at hello@ilovekatfood.com.

Price Changes

Prices and availability are subject to change.

Promotions & Discounts

Promotion codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the Welcome discount cannot be combined with any other offers. Limit one promotion code per order. All promotional codes are subject to change at any time and may only be redeemed for purchase on ilovekatfood.com. 

Items that are purchased during sales or using a promotion code are final sale and are not eligible for refund or exchanges.